Okay, here is the passage I was referring to.

Agree with anything your mate says or does. Put a good name on it. Agree with their negative feelings. You see, when the wife has a closed mind and is divorcing a husband, she is in love with her negative feelings. So she puts her negative feelings in
charge of the door to her mind. And when you try to reason with her, you’re telling her that her negative feelings are wrong. That causes her negative feelings to lock the door
tighter. Agree with her negative feelings – whatever they are. “Yes, this relationship is hopeless.” “Yes, you will never be able to trust me. That’s exactly correct.” Do not defend
yourself. Just agree, sound sincere, and shut up.