No, they're sobbing and shattered after they talk to him.
It is clearly not good for them to talk to him right now (almost sounds like children talking w/another child). At the very least, I would drastically cut back on contact for now. Perhaps even take phone away when they start crying and telling H "Okay, that's enough for this call. They're clearly getting upset now so let's end it." IMHO
Gardener
"My soul, be satisfied with flowers, With fruit, with weeds even; but gather them In the one garden you may call your own." Cyrano deBergerac