Right, so I do get a little pleasure out of not letting him push my buttons or at least letting him know he did. Or if she leads you to believe it's an emergency, and it's obviously not, tell her to email you. Goodbye as you hang up.
Oh, of course we could be nasty too, but the high road is much nicer. If I acted like that, I would be so unhappy like I truly think they are. I mean just dealing with a couple minutes of them is horrible, and they have to live with themselves 24/7!!!