Normally...yup I'd be right with you about the eggshells.
However, in AYD's case, eggshells are perferable to tromping through the tuplips with combat boots...and a back hoe.
He should care what she thinks...not that any action on his part is going to change her mind at the moment...or for a long time downthe road...but the LBS should be aware and care not to pis s of the MLCer needlessly.
Experience is a brutal teacher, but you learn. My God, do you learn. - C.S. Lewis
Life is usually all about how you handle Plan B. - Jack3Beans
Listen without defending; Speak without offending - FaithinAK