Glad to hear the latest episode was smoothed over. I can only imagine the frustration of having to deal with major issues from such a long distance.
Quote: The basic problem came from I had promised that things would be fixed up by now and in fact they have taken about a month longer then what I had hoped. I know I shouldnt have promised but I thought I was right. This is a thing that I have to work on as I am basically a people pleaser and will'promis' to do things and then find I have severely over committed myself. I need to correctly set expectations with her, so I am to blame for some of this.
Andrew, I'm wondering if thinking of W as an investor / shareholder would help in this area. As "CEO" of your business (you're the one bringing home the bacon, right?), it is your obligation to routinely report not only your expectations (promises) but also the deviations to your shareholders. If she is armed with a "FYI" from you, she might not get so stressed out handling the ceditors.
Also "playing" the CEO / shareholder roles may address some of her dependency issues if she felt more like a partner when it comes to receiving information on the financials.
Seeking to improve upon what works for you is a never ending endeavor.