With my W, I have learned she wants to be heard but not have me solve the problem for her unless he really says "what should I do?" Otherwise, the job is to listen and chime in with a few thoughts.
EXACTLY. That is one thing I have learned in this process. As a man, I want to fix the problem for her - b/c I'm supposed to be the protector, right. NO.
Exactly what you said - just listen and empathize.