Sounds to me like it was a good thing that she talked to you about this sort of thing. I don't think her saying "I don't know what to do" is a bad thing. This is about her (her job) and would she have said in the best of times "I don't know what we should do?"
With my W, I have learned she wants to be heard but not have me solve the problem for her unless he really says "what should I do?" Otherwise, the job is to listen and chime in with a few thoughts.
H35 W34 S4 | T-10 yrs M-6 yrs WAW said M over 04/09 | Living separate since 09/09 Thread #1 Thread #2 Thread #3