I told him "everyone makes mistakes, the real measure of a person is not the mistakes they make, but how they deal with and learn from those mistakes and how they handle themselves going forward".
So last night (when I finally got home) W was asking me about the mess, etc and I told her how upset this guy was and she asked me what I said to him. I told her the exact quote above and she just kind of looked at me and mumbled something that I didn't hear.
That was a solid "Truth Dart"!!! I hope it hits its intended target and gets the desired result!!!
