Has anyone seen my get-up-and-go?

[Dawn of Hope]

Thank you, Andabelle, and all who have posted, for your concern and advice.

I'm back to my normal no-snooping mode; it was just that one episode. Right now I don't even really want to know what's going on with him, because I'm so sure it won't be anything that makes me feel good. Not very conducive to PMA, but it seems to help me, so I'm going with it.

Right now I am feeling very tired and very stuck. I have the impression that there are so very many things that I _should_ do to make things better for myself, or should at least look into doing (like maybe getting a regular sort of job), and I just want to hide under the covers and not do any of it. I think it is because I have NO hope of feeling better anytime soon, so what's the point? I am pretty sure this is my depression talking, but even so, I can't see a better reality, even if the grayness of the way I feel now is an illusion. For now, it's MY reality.

It doesn't help that I found out today that one of my clients is very unhappy about something that is perhaps my fault (depends on your perspective). I am a calligrapher, and last week I delivered a batch of wedding invitations that I had addressed. The client received them Friday, and I was told today (Wednesday) that the ink I used was rubbing off of the envelopes onto the envelope on top of each. I have used this same ink for this kind of thing before, and never knew of any problems. Client apparently tried a couple of different things but was not able to solve the issue, and she ended up mailing out the invitations as they were because of the time factor. There are a couple of possible solutions I could have tried if I had known about this in time, but I was not informed about the problem until the invitations were already mailed.

Apparently the client is quite upset, and I would be willing to do just about anything it took to make her happy, but I don't know what I can do now that the invitations are already mailed out, so re-dos are not an option. This type of issue has happened to me a few times before, but I would never risk using a product that had caused this sort of problem in the past, so if I had had any idea that this would be likely to happen with this particular ink, I wouldn't have used it. Now I'm very frustrated, because I don't know how to fix this so that the client ends up happy. When you are a solo self-employed person, unhappy clients are a Really Bad Thing. Of course I will give her a discount (she only paid about a third of the bill as a deposit, so there's a hefty chunk that hasn't been paid yet), but what else can I do?? I know that turning an unhappy client into a thrilled one is a major factor in success in business, but I still haven't figured out exactly how to do that, even after over 15 years in business.

I could really use a shot of good karma right now!

Peace,
Dawn