Here's what I found. When my head and my heart were in the "right" place and I felt my self-worth (and even a touch of righteous indignation), I knew what to do and say. I wasn't reactive or fearful but I felt almost divinely (or intuitively) guided...
How to maintain that inner connected-ness, I'm not sure. I seem to use up all my "mojo" and then deflate in a sort of emotional vacuum.
I need to go back and really pin down what worked and have a disciplined practice so that I am ready when duty calls.
