Over the Shock and GALing 5

[Greek]

"Hmmmm, I don't agree with that, but let me think about it for a minute"

"Hmmm, that causes problems for me and I would have to change my schedule. Let me think about it for a minute."

"Hmmm, I am not sure if I agree with that as a good use of our money, but let me think about it for a minute"

When you don't agree with her, try:

"Say that another way to me so I can understand better what you mean." Then LISTEN!

Always find SOME point of agreement in what she says - no matter how small it is. "Yeah, I see what you mean about such and such."

"Help me figure out how I can rework my sched around what you're planning so it works for both of us."

I love the "say it another way" or "ask that a different way." It says "I'm listening. I'm looking for common ground and your first delivery didn't offer that. Let's take another run at it."