Actually, I think it's muy importante that the walkaway begins to view themselves as replaceable. Otherwise ... like they say, if you lie down in front of the door, you shouldn't be surprised when people wipe their feet on you. If they are truly irreplaceable ... well, most humans don't act too well when they are given that kind of power.
The flip side is that while they are replaceable, they aren't *easily* replaceable or interchangeable. Because if they believe that, they can either act with impunity (well, I knew you wouldn't have any trouble finding someone else) or become discouraged and overcome with shame (well, I didn't really think you wanted me that much, especially after all I did).
How much crap must a walkaway already have in their head to do what they're doing? I don't see how a *balanced* expression of their value, not just as a person in general, but to the LBS specifically, could hurt.
"Show me a completely smooth operation and I'll show you someone who's covering mistakes. Real boats rock." -- Frank Herbert
