That all SOUNDS good, and even reasonable. It also sounds VAGUE.
I guess I'll keep posting specific e-mails and convos, and maybe you can help me with another one of those "what if you had said THIS, instead?" things.
I do like the "How can I help?", and was PLEASED to know that I had actually DONE that one!! (remember her "I'm just struggling" TM that started this all this go-around, my reply of "yeah, I noticed. How can I help?")
Maybe I'm not a total incompetent Neanderthal after all???
