I am a huge fan of Dr. James Dobson. I have his book on Tough Love and I believe it 100%. He tells it like it is and if I were the LBS, I would certainly go his route.......which is basically dropping the rope and moving forward, which is not contrary to what Michelle teaches. It is just that his book is about that one direction. I think it would do you much good to read it.
Sandi
It is not about what you feel should work in your M. It is about doing the work that gets the right results. Do what works!