Book on SELF improvement

[Thinker]

I have been enjoying "The Five Lanugages of Apology" - by the same author (of course) as "the Five Love Languages"

This book examines the way that people apologize and how they expect apologies to be delivered and why apologies often fail.

1) Expressing Regret - "I Am Sorry"
2) Accepting Responsibility - "I was wrong"
3) Making Restitution - "What can I do to make it right?"
4) Genuinely Repenting - "I'll try not to do that again"
5) Requesting Forgiveness - "Will you please forgive me?"

I am including this book in this section on self improvement books because I found that looking at how you apologize helps highlight (for yourself) the ways that you don't apologize. There is normally then a reason for why you don't do this, and drilling into that a bit helps identify your own personal weaknesses.