Shiatsu technique refers to the use of fingers and palm of one's hand to apply pressure to particular sections on the surface of the body for the purpose of correcting the imbalances of the body, and for maintaining and promoting health. It is also a method contributing to the healing of specific illnesses.
Sounds kinda hokey, but it is like a form of energy that passes between the hands and the patient, and it is very complicated to try to figure out "how" it works...without a lot of study of eastern medicine. Similar to the idea of accupressure. As far as I'm concerned, it works because the energy passing between two bodies can be a healing agent...but obviously this is not a western medical idea at all and there is no way to prove it.
Her practice is integrated though, so she also does the usual type of massage, gives counseling, and works with the patient to make sure they are getting proper nutrition, exercise, and she teaches yoga in case a patient needs that. She is also a weight lifter and is military, so she has lots of experience with health and fitness. She is currently giving talks to the Walter Reed execs about offering shiatsu to Iraq veterans with PTSD.
If you want to know more, we'll figure out a way to get her info to you.