Hiya Tal,

A very good start to the OW tactics.

However, another part of the arsenal they have is that they don't have to address problems. After all, they don't live with their target.

It's easier to maintain mystery in that case. And the target's imagination will work in their favor...of course they will imagine what they most want.

So, how can we reframe this to our benefit? Certainly, we've all learned the value of listening and validating.

What else?

Stuff to ponder!

Hugs.

PIB