WAW perspective is a godsend to us LBS. And if an LBS does not feel that way, then they still have a ways to go IMO.
Its a shame. But sometimes things one needs to hear arent things one wants to hear. Thats one's ego getting in the way, and we can be our own worst enemies sometimes.
Me: 37 Wife: 40 Son: 7yo Son: 18 mo Bomb: 12/31/07 Status: Reconciled 1/2009 but backsliding terribly right now