That is an awful story and I can see why you were upset... I bet H can as well. He is tenderhearted. I think accompanying him up there was more helpful than any DB 'tactic'. Sincere good will goes a long way towards recreating good feelings.
WCW, you are hard to find over here. I should have looked through these more carefully. Sorry. My comments back home on the hopefulness range are not especially sensible now. Not that they usually are.
