Jon - I know you mean well by sending this message, however, this is classic pursuing. Make sure this is the last apology email you send.
Yep, I know it was, but I wanted to make sure W knew that I had felt her reaching out to me, and I took a cheap shot, and I knew it.
She is very very sensitive - and when stuff like that happens, if it isn't dealt with, she'll stick in a corner of her brain, and bring it up over and over and over again. If I take complete fault for it, which I deserve in this case, she'll let it go.
I made clear not to mention anything about us, or how we used to be, or anything smooshy - just focused on me, and even left her completely out of it.
You are right though - I won't send anything like this again, and I normally never do, but I knew that W likes these types of apologies. It will make her feel validated, and it'll make her more likely to open up like she did again. I don't think you realize how HUGE it is that she called me and was so emotionally vulnerable like that. Probably why she reacted so out of whack...