Are you serious, you've never heard of the Handbook! OMG, does this mean you've been talking to Dad's not knowing about the demerit system that's in effect. You may not be able to renew your subscription to Today's Parent if you continue on this path and that's just the beginning of the dire consequences that can be inflicted. So stop yourself now, while you can still be redeemed. Just call 1-800-I-MESSED-UP and they'll rush you a copy of the Handbook (but remember to inc. postage and handling to offset costs, it's a non-profit outfit). DO NOT DELAY...CALL NOW!