That must have been frustrating with your H. pulling the late cancel thing on the MC. There is a real sense of lack of consideration on the part of so many of the WAS' on these different threads. It's hard to understand. But you are sounding good in terms of not getting pulled into a reactive place about it...that's really great for you. And yes, he's rebooking so that's a good sign and the C. is seeing some evidence of movement too, which must be validating. Hang in there.