Glad you had a good day yesterday Addie! Exhausting is good!
I think you've said it all.. words are not enough anymore... they fall on deaf ears now until he actually shows you he means business. It's kind of like he needs to DB you now. When we were making our changes we weren't supposed to point them out to our WA... we were to be consistent with our changes and hopefully show that we've changed. Now he needs to do that for you to believe.
