It's amazing how it can help YOU feel better but sometimes lift their spirit too. Tough to do it all day long, though, that's for sure
SO true! I basically had a fast food worker verbally assault me (I had added an extra toy to the order, and it wasn't in the bag...the horror to help me replace it...). I was nice, she was horrible. On the way home, my D6 said "Mom, the lady was horrible to you, but you stayed nice the whole time". Wow. I said "Well, I tried to make her feel better, and I didn't want it to ruin my day with you".