Hi LL, Wanted to drop by to thank you for looking in on me. As usual, I'm pages behind here, so I don't know if this was covered, but...
Since this is a peak time of year for H's business, is it possible for him to look at temporary help from a labor service. If each crew got a temp to replace a veterans employee in a crew, perhaps another crew could be created by the displace veterans, thereby being able to serve more customers in less time. Perhaps even a temp in the office to help with the influx of customer calls or administration tasks. It sounds like H needs more manpower.
