I'm struggling with not getting defensive. If I'd just say, "okay" from the start, it would settle quite a few things. But, silly me, I have to argue my point. I must get better at that.
I find that sometimes I get overly attached to my own point of view. I try to relax and find a place where I can give a little w/o losing my identity. If I just say okay - I start to get resentful...
I also try to let the other person have the last word when I realize that my having the last word is nothing more than a pride issue - in other words it does nothing to resolve the issue. This is usually when both sides are just repeating the same argument with a little rephrasing.
This one is really hard for me - but usually once the heat of the argument has passed - I realize that shutting up was the best way to descalate a situation that was going nowhere anyway.
