I agree with the others. I don't see that as a bad conversation. You really talked with each other, there wasn't a lot of defensiveness. She was crying, so she has emotions and you touched them. She's not made of stone. I don't remember anyone saying this would be an easy problem to solve. I didn't hear a "no" on the Retrouvaille. She changed the subject. Sounds like whatever kind of counseling she did before was not a good experience. But Retro is not counseling at all. Keep it up. You are doing good work.