I really try not to say that. BTDT doesn't make me an expert. Having similar experiences however tends to lend a certain ammount of credence to the advice offered. Someone offering advice on how to deal with a MLC who lives in the same house as the LBS, but who didn't have to go through that particular pain...doesn't have the experience to draw on despite all the empathy that might be felt.
Experience is a brutal teacher, but you learn. My God, do you learn. - C.S. Lewis
Life is usually all about how you handle Plan B. - Jack3Beans
Listen without defending; Speak without offending - FaithinAK
