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Yes Michele wrote the book--and a very fine job she did.
But she needs conduits since she cannot be everywhere and offer direct assistance to each individual.
It's interesting that you use the term conduit. When I say may prayers each night I ask God to that I may be a conductor of his love and energy--after first thanking him. I just realized that may sound like a a leadership role as in a symphony conductor. But my meaning is more as you said--a conduit.