I know I made mistakes last night...but it was hard not to make them. Some of it is because I didn't know what else to do, some of it is because I was weak, I guess.
I kinda already cancelled the accounts (another mistake).
The reassuring was that we can fix this problem, but I made it very clear this activity was NOT acceptable!
Should have bought that book the other night...but ignored the advice I got. I won't make THAT mistake again.