Hey pm,

What a powerful interaction! I'm so very impressed with the way you handled it---listen and validate, listen and validate. That's a *huge* change in your communication with H from just a week or so ago. You've come a long way in a short time, and I don't think it's a coincidence that H opened up. You gave him the space to walk his own path. Good for you.

Great that he's helping a friend move instead of seeing OW. It's a good reminder that assumptions are unhelpful.

Take care.


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