It must be the computer geek software tester in me, always trying to fix broken things. Your words encourage me, thank you.
This was something my therapist and I talked about a few weeks ago. It has taken me a long time to get out of 'fix it' mode - Once you start empathizing with them and begin to understand the hows and the whys of what they are doing, it quickly becomes clear that there is no quick fix, unfortunately.
