for those reading or about to read crucial conversations make sure you have the right book...there is a book with the same name out there (well, w/o the stuff after the colon) you want the one titled: "crucial conversations: tools for talking when stakes are high" by patterson et al.
sorry 'bout that. I didn't even notice there was a plain old crucial conversations out there. a lot of the anecdotes are business related, but I find those very useful, too, because its all really about dealing with conflict/confrontation. will be very curious to see if you all like it as well as me.
anyway, I'm up early, even though I ended up going to bed late. didn't get any more reading done, my eyes were tired. looking forward to reading more today. really interesting.
grrr...d3 is up early, gotta run, more in a bit.
M-41 H-38 M-10 years, T-14 years Bomb-PA 3/19/07 Separated-6/7/07 Piecing/h back home 5/08 S-6 S-4 D-4
"Courage doesn't always roar. Sometimes courage is that little voice at the end of the day that says, 'I'll try again tomorrow.'"