Here's an overview of the Apology book. If you take the quiz, when you click on your apology style it takes you to a description of the apology language that is a bit longer than the pop-up description that shows when you just mouse over it...

http://www.fivelanguagesofapology.com/

FWIW, this book is a lot like 5LL -- the style drives me crazy, but the basic message is incredibly useful.


Best,
Oldtimer