I think that is great advice from the C, especially since it seems like your W is comfortable with that method of communication. Just try and make sure the letter is as friendly as possible - try to stay away from words like you mentioned above "unacceptable" - it sounds like the nanny on that nanny 911 show!
Nobody wants to see pouty CVA - especially your W. But you can't be expected to be running around acting as if everything is great all the time either. Just try and make the most out of the interactions that you have with her. I think you wrote something about the PJ's earlier on another post? Still getting the backrubs? If so, it can't be all that bad...