Really great stuff. Helped me too. I like the idea of phrasing requests in such a way as to offer choice... that might just help in my sitch as I know that years of direct requests did NOT work very well. Probably made CJ just feel more and more controlled.
Hang in there J. Plateaus are better than plummeting downhill plunges, aren't they? (ah...but they lack the drama and intensity, maybe that's why they are harder to traverse?)
