C. Who is getting hurt here, the XOM or her customers?
Both? XOM would probably lose her job. Bank customers lose their privacy. Bank could be potentially be sued. I personally would never bank there knowing that their employees practice this. My H says that probably all bank employees do it so it doesn't really matter.
D. Do you turly have this information?
It's technically heresay because it's word of mouth, I have no tangible evidence but I assume if I gave them the names, they would go back and check their access records (they have those right?) and question her about why she was accessing certain records if she had no cause. It's possible she would have cause to look at them but I don't know. I do know for sure that she shared this information with non-employees.
E. What is the right choice?
The right ethical choice? To tell the bank what's going on.
F. Are you the only one that has this information?
No. My H and all of XOW's friends also have this information - including the guy whose account she looked at and shared with friends because he is an XBF.
G. How did you come about it?
H told me thinking it was a funny story.
If this was NOT the ex OW, and you had all the same info, what would you do???
I guess it depends on who it would be then. If it were a family member or friend I would tell them how I thought it was inappropriate behaviour that I didn't agree with but I wouldn't turn them in. If it were someone I didn't really know that well, I would probably be doing something like I am doing right now. I've informed the bank anonomously and they've contacted me back at an email address I set up requesting more information. Now that it comes down to handing them names, I start to "waffle" because on one hand I don't want to hurt someone but on the other hand, it's ethically/morally wrong.
H seems to think that I'm only doing it to get back at her but he forgets all the emails I've fired off to companies about things like this before. Ok, there haven't been that many but I've definitely done this before. She's the one doing something wrong, not me.
'Course part of me would be doing it just to get back at her I guess.