something i forgot. i've been thinking for a while about doing an apology and have been researching as much as i can. while the research i have found doesn't always necessary agree, or have the same elements the one thing that is in common is, the apology is about the other person, not you.
i think the letter does focus on you and your faults a bit. don't reply the tape for her and then send your main message. by the time you get there her mind will be rewinding and replying and she won't be in the best mind set.
try to make the talk so that you grab her attention, she wants to listen and then make your point. not really sure how to do that, but whenever you negotiate think how much you really listen to the other person. think back to things she has said, especially recently, and how she would like to be approaches.
