Watch your anger, Atlas. She is looking for it, and will use it against you.
Be calm, polite, and asolutely merciless. Take care of S and be as understanding and helpful as possible on that one and only issue. Otherwise, pull back completely. GAL like a madman, be happy, do not include her. Show her what it is she is asking for.
Disclaimer: Well, you read my last thread (new one soon, I promise).
