I like the exchange between you and Just_Me on the phone calls, and think you should use that. Note what elicits a positive response (and a negative response) and adjust, repeat, follow accordingly. It's all about results. Be systematic.
M 39 W 39 M'd 10 yrs; T 14 yrs S7 D4 Bomb 5-8-05 W not working on M 1-22-07; EA 2-22 DB 4-10 S 6-11 No more C Link