I know that sometimes little things just send us into a tailspin. Our S's are confused and their confusing the heck out of us "sane" people! ha! It's so dang hard not to see progress. Actually, I think you are seeing progress but it's just not happening fast enough for you. And, you are seeing positives; but, sometimes those positives make it even more difficult because it seems like our S's are getting a clue and yet they aren't really ready to make a commitment to the M yet. Sooo frustrating... I'm with ya'!