It's been my experience in the past with my H that when he wants to hide things...he'll procrastinate. As you've said...when it's important to him, he'll jump right on it and do whatever needs to be done. However, when it's something "I" want...or something he doesn't really want to do...he'll find every excuse in the book (usually lame ones.)
The way I view this is YOU have to take control of YOUR life. If receiving this information is important to you, then don't put the control of receiving it in his hands...or you'll be waiting forever. This is taking control of YOUR life, even if he considers it "controlling him". That is why I say either hand him the phone, or you make the call yourself. If you aren't listed on the account as someone who can make changes...you should be.
